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Hospitality Excellence Awards

Business Excellence AwardsEvergreen

Business of the Year Award

The headline award for the business that did best this year

RecognisesBusiness growthCustomer servicePeople & cultureInnovationLeadershipCommunity impact
RecognitionBusiness

About this category

Business of the Year is the headline award, recognising the organisation that best combines strong performance with good leadership, innovation and impact.

It celebrates businesses that are not only successful, but successful in the right way.

Eligibility

Open to businesses of any size and sector, based in or serving the region, with achievements in the last 12 to 24 months. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on financial performance and growth
  • Strategy and leadership
  • Customer satisfaction
  • Innovation
  • People and culture
  • Contribution to the community

Qualitative criteria

  • Clarity of vision and strategy
  • Strength of leadership
  • Reputation with customers and partners
  • Culture and employee engagement

Metrics

  • Revenue and profit growth
  • Customer satisfaction and retention
  • Employee growth and retention

Additional criteria

  • Include financial figures for the last two to three years
  • Key achievements and testimonials from customers or partners

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