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Casual Dining Restaurant of the Year Award
For the relaxed restaurant everyone wants to go back to
RecognisesCustomer serviceProfessional achievement
RecognitionBusinessCommunityIndustry
About this category
The Casual Dining Restaurant of the Year Award recognises a relaxed, welcoming restaurant serving great food without the formality.
The judges look for consistent quality, friendly service and a busy room of regulars.
Eligibility
Open to casual dining restaurants, bistros and brasseries, independent or part of a group, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on food quality and consistency
- Service and atmosphere
- Guest reviews
- Value and commercial performance
Qualitative criteria
- Clarity of concept and offer
- Reputation with guests and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Guest satisfaction, reviews and repeat business
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from guests or partners
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