Family-Run Hospitality Business of the Year Award
For the family business whose welcome feels like coming home
About this category
The Family-Run Hospitality Business of the Year Award celebrates a hotel, restaurant, pub, café or venue owned and run by a family, where care for guests is passed from one generation to the next.
It rewards warmth, consistency and a business that has kept its character while moving with the times.
Eligibility
Open to family-owned and family-run hospitality businesses of any size, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on guest experience
- How the family and team work together
- Reputation and reviews
- The business's resilience and growth
Qualitative criteria
- Clarity of concept and offer
- Reputation with guests and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Guest satisfaction, reviews and repeat business
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from guests or partners
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Put their name forward. It is free, and a few honest lines about why is enough to start. Save a draft and finish whenever it suits you.
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