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Hospitality Excellence Awards

Business Excellence AwardsStandard

Hospitality Payment Provider of the Year Award

For the payments partner that makes paying the easy part

RecognisesCustomer serviceInnovation
RecognitionBusinessCommunityIndustry

About this category

The Hospitality Payment Provider of the Year Award celebrates a payment processor, card terminal, merchant services or tipping platform serving hospitality.

It rewards fast, reliable payments, fair pricing and support when it matters.

Eligibility

Open to payment providers serving hospitality businesses, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on reliability and uptime
  • Pricing transparency
  • Innovation
  • Client feedback and retention among hospitality businesses
  • Service and reliability
  • Growth over the last year

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

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