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Hospitality Excellence Awards

Individual Excellence AwardsStandard

Hospitality Professional of the Year Award

For the professional who makes hospitality look effortless

RecognisesProfessional achievementCustomer serviceCareer achievement
RecognitionIndividualCommunityIndustry

About this category

The Hospitality Professional of the Year Award recognises somebody working in any part of hospitality whose skill, care and professionalism stood out this year.

It is open to every role, from reception and service to management, and rewards the difference one person makes to guests and colleagues.

Eligibility

Open to hospitality professionals in any role and at any level, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on guest and colleague feedback
  • Professional standards
  • Achievements this year and contribution to the business

Qualitative criteria

  • What they set out to achieve, and why it mattered
  • How they work with others
  • What guests and colleagues say about them

Metrics

  • Results delivered this year
  • Guests or people helped
  • Recognition already received

Additional criteria

  • Include examples of the work
  • The results in figures where possible and a word from a guest
  • Colleague or manager

Know someone who fits?

Put their name forward. It is free, and a few honest lines about why is enough to start. Save a draft and finish whenever it suits you.

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