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Hospitality Excellence Awards

Team Excellence AwardsStandard

Hospitality Team of the Year Award

Celebrating the people, teams and service behind great hospitality.

RecognisesTeam performanceCustomer servicePeople & cultureProfessional achievementSocial impactCareer achievement
RecognitionTeamCommunityIndustry

About this category

This category celebrates an exceptional hospitality professional or team demonstrating excellence, positive impact and results worthy of recognition by the Hospitality Excellence Awards. Entrants should present the achievement, supporting evidence and the difference made during the awards period.

Eligibility

Open to UK-based hospitality professionals and teams whose achievements fall within the current awards period; third-party and self-nominations are welcome.

Judging criteria

  • Achievement
  • Leadership
  • Service
  • Professional impact
  • Innovation
  • Integrity
  • Teamwork
  • Contribution to the sector

Qualitative criteria

  • Personal story
  • Influence
  • Resilience
  • Creativity
  • Values
  • Mentorship and commitment to exceptional hospitality

Metrics

  • Business results
  • Guest outcomes
  • Team development
  • Retention
  • Service scores
  • Career achievements and community contribution

Additional criteria

Entries should include a concise case study, supporting figures, guest or stakeholder evidence where available, and confirmation that material claims may be independently verified. Judges may consider the entrant’s scale and available reso

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