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Hospitality Excellence Awards

Business Excellence AwardsStandard

Hostel of the Year Award

For the hostel travellers recommend to each other

RecognisesCustomer serviceSocial impact
RecognitionBusinessCommunityIndustry

About this category

The Hostel of the Year Award celebrates a hostel that offers clean, safe and sociable stays at a great price.

It rewards a warm welcome, a strong community feel and guests who leave glowing reviews.

Eligibility

Open to hostels of any size, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on guest reviews
  • Cleanliness and safety
  • The social and local experience offered
  • Value and occupancy

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

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